Privacy Policy

Florian Botanicals take great care to respect and constantly protect the privacy of our online users and customers. We implement various security measures in accordance with the principles of the Data Protection Act 1998 to protect the security of your personal information. You can access and browse our website without disclosing any personal information. We are committed to being transparent about the usage of your data.

We only request information that are relevant to process and fulfil your order. By providing personal information to us, you will have given consent to our collection of such information and you are accepting the privacy practices described in this statement. We use encrypted technology to ensure that any information you transmit during the ordering process is secure. Your card details are entered on a secure page. We do not store credit/debit card information. However, we need to use your payment information to process your order or to issue a refund. We will not share your information with any other party, for any reason, unless requested to do so by a law enforcement or government agency.

We will occasionally email news and exclusive offers to those customers who have specifically subscribed to our email service. If you no longer wish to receive these, you are given the option to unsubscribe at any time. We want to provide you with a pleasant shopping experience and improve our service and website as best we can.

We use cookie and tracking technology to gather statistical information about the number of visitors, their location and use of the site. This information may be shared with third party companies in order to provide you with an optimal web experience. These include delivery companies in order to ship your goods and service providers such as website hosts and credit card processing companies. If we ever provide third parties with information and analytics about our customers, we will ensure that all data stays anonymous and does not contain any personal identifiable information about visitors to the site. If you do not accept cookies, you will unfortunately not be able to use our website.

Florian Botanicals will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.

Should you have any further questions on this policy or our use of your personal data, please contact us by email at

Contact us

Florian Botanicals Ltd.
Kemp House
152-160 City Road